ATTENTION Bank of America REO Agents! Annual Training (SCRA) Due 02/08/2012


Bank of America requires all REO agents to participate in an annual review/training about Bank of America’s SCRA requirements, which includes:

  • Reviewing the bank’s Servicemembers Civil Relief Act – Enterprise Policy provided in the section below.
  • Reviewing the SCRA Department of Justice Consent Order provided in the section below.
  • Acknowledging that you, the agent, were provided with (1) training regarding the bank’s SCRA requirements, (2) a copy of the SCRA Department of Justice Consent Order and (3) a copy of the bank’s Servicemembers Civil Relief Act – Enterprise Policy.

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Action required 

It is imperative that you read, understand and acknowledge the SCRA Training Acknowledgment within five business days (deadline is Feb. 8, 2012). Your submission of the training acknowledgment will serve as your acknowledgment of receipt of this SCRA training, a copy of the bank’s Servicemembers Civil Relief Act – Enterprise Policy and a copy of the SCRA Department of Justice Consent Order.

  • Bank of America Servicemembers Civil Relief Act – Enterprise Policy SCRA (click here)
  • Department of Justice Consent Order (click here)

For more information visit the Bank of America Agent Resource Center at bankofamerica.com/realestateagent or contact your asset manager.



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